Category Archives: Raleigh NC

Roof Refresh provides roof cleaning and gutter cleaning services to the Raleigh NC and surrounding area.

Asphalt Shingle Algae Resistant Warranties

“My algae resistant roof shingles have algae growing on them!”

This year, I have noticed an uptick in the amount of calls from customers seeking help with what I would call warranty roof cleanings for algae resistant shingles.  These shingles were sold to them with the expectation that they would not have to clean their roof, at least for many years.  Warranty claims were being filed with the shingle manufacturers and they were asking if we could help with the cleaning.  A few of these customers have had some problems figuring out how to file their claims.  It has become a big enough issue that most of the manufacturers now have representatives to handle it.  The companies that originally installed the shingles are also very helpful.  This article gives a quick background on AR shingles

How does Roof Refresh handle a warranty roof cleaning?

If you have algae on your AR shingles and it is still within the warranty period, we encourage to first contact the original installer to see if they have any processes and procedures already in place to help.  If not, they can usually point you to the shingle manufacturer and help you contact them to get the warranty process started.  This is one of those times when a lot of people wish they had saved their original paperwork. ūüôā Although, these days you can find anything you need on the internet.  

Some shingle manufacturers will send a representative out to look at the roof. Others will have you send pictures of the roof so they can asses the condition and make sure it will qualify for any type of warranty work that may be needed.  

Roof Refresh comes into the picture.

Once you get the go ahead to have the roof cleaned from the manufacturer, we can provide a quote to do the roof cleaning.  We will clean the entire roof.  This is usually a requirement from the shingle manufacturer and it is a good idea to clean the whole roof, which you can read here.  

Upon completion, customers can pay us with cash, check or credit card and we will provide all the necessary documentation to show the roof was professionally cleaned using industry standards.  The customer can then submit the paperwork for reimbursement from the manufacturer.  

Working to get any type of warranty is never any fun, but this has become a big enough issue that most shingle manufacturers are working hard to get processes in place.  I have not heard any “horror stories” so they must be doing something right.

 

 

 

 

 

 

 

More improvements for The Gutter Tool !

  Gutter Cleaning Tools The Gutter Tool Sale!     We invented this gutter cleaning tool, we patented it and now we are selling it.  After many years of gutter cleaning and using this tool, we have finally brought it to market.  We went through countless prototypes and lots of feedback from my guys telling… Continue Reading

Cleaning clogged gutters in Wake Forest, NC

Cleaning Clogged Gutters in Wake Forest NC I was going through my picture files and decided to write another article about cleaning clogged gutters in Wake forest.  The best way to talk about gutter cleaning is to show pictures with it.  Nothing speaks louder than a good picture. This gutter pictured below had not been… Continue Reading

Grillbillies is open! New Store

Do you grill or, do you barbecue?  Do you know the difference?  I never thought about it, as the words have always been interchangeable in my vocabulary.   A new barbecue supply store here in north Raleigh has been teaching me the difference.   Grillbillies Barbecue Supply off Durant Rd. in north Raleigh is a new, local business that… Continue Reading

Should we clean the whole roof?

Should we clean the whole roof? Should we clean the whole roof or just enough to make it look good? ¬†It must be that time of year! ¬†We have been getting a lot of requests to clean the roofs on homes that customers are getting prepared to sell. ¬†A common question I get from sellers… Continue Reading

What is Artillery Fungus?

What is Artillery Fungus? What is Artillery fungus you ask?¬† You just got your house washed and you¬† now notice a bunch of black spots all over your siding.¬† You try to scrape them off but they are stubborn.¬† When you look closer, they are on the windows and up as high as the second… Continue Reading

Gutter Guards – A quick review

Gutter Guards ‚Äď Our reviews and ratings Before I begin writing this article I will make the disclaimer that we do not sell or install gutter guards of any sort.¬† The opinions in this review are based on our experience with cleaning gutters on an everyday basis.¬† Roof Refresh is a gutter cleaning contractor serving… Continue Reading

Updated: More recent roof cleaning projects

Updated: More¬† recent roof cleaning projects I have so many pictures of our recent roof cleaning and pressure washing¬†projects that I am considering making this type of post a regular staple for the blog. The summer heat really dries the roof shingles fast after we rinse them. ¬†That means¬†we do not have to hang around… Continue Reading

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